Fractional COO & Strategic Operations

You know the numbers. Now you need everyone else to understand them—and know exactly what to do about it. That's where I come in.

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The Problem With "Just Showing The Numbers"

You've got the data. Maybe you even have beautiful dashboards. But when you share them with your team, nothing changes. People nod, say "that's interesting," and go back to doing exactly what they were doing before.

That's because numbers without context are just noise. Your team doesn't need another spreadsheet. They need to understand what the numbers mean for them—their role, their decisions, their daily work—and what happens if nothing changes.

They need someone to connect the dots between the data on screen and the revenue in the bank. Someone who can translate "utilization rate" into "this is why you're working weekends but still not profitable."

What Fractional COO Work Actually Looks Like

Strategic Planning & Team Alignment Sessions

I sit down with you and your team—in person or virtually—and walk through the numbers together. Not as a presentation you watch, but as a working session where we connect every metric to a person, a process, and an outcome.

Everyone leaves knowing exactly what needs to happen, who owns it, and what success looks like in dollars.

  • Revenue analysis tied to specific operational decisions
  • Role-by-role breakdown of how each person impacts the bottom line
  • Identification of bottlenecks, profit leaks, and quick wins
  • Clear action items with owners and deadlines
  • Follow-up accountability tracking

Revenue Strategy & Forecasting

What does your business look like if you keep doing what you're doing? What if you changed one thing? Two things? What's the actual cost of that "small" inefficiency you've been ignoring?

I build scenarios that show you exactly where the opportunities are—and exactly what it takes to capture them. No vague "you should grow more." Real numbers, real paths, real decisions.

  • Current state revenue analysis
  • Scenario modeling (best case, worst case, most likely)
  • Capacity and utilization optimization
  • Pricing strategy tied to operational reality
  • Growth roadmaps with milestone checkpoints

Operational Systems Design

Good strategy dies without good systems. I help you build the processes, tracking mechanisms, and accountability structures that turn "we should do this" into "this is how we do this."

The goal isn't more meetings or more reports. It's clarity that runs itself.

  • Process documentation and workflow optimization
  • KPI dashboards your team will actually use
  • Meeting rhythms and reporting structures
  • Accountability frameworks that don't feel like micromanagement
  • Training your team to own the numbers themselves

This isn't consulting theater.

I don't show up, deliver a 50-slide deck, and disappear. I work with you until the strategy becomes reality—which means staying engaged through implementation, troubleshooting what's not working, and adjusting as you learn.

Fractional CFO vs. Fractional COO

I do both. Here's the difference—and why most growing businesses need elements of each.

Fractional CFO

  • Financial strategy and planning
  • Profitability analysis by service/customer
  • Pricing strategy and restructuring
  • Cash flow forecasting
  • Financial modeling for decisions
  • Works primarily with you (the owner)

Fractional COO

  • Operational strategy and execution
  • Team alignment and accountability
  • Process design and optimization
  • Revenue operations and forecasting
  • Systems that scale with growth
  • Works with you AND your team

Who This Is For

Fractional COO work is right for you if:

  • You have a team (even a small one) and need everyone pulling in the same direction
  • You've got data but can't seem to turn it into action
  • You're tired of being the only one who understands the numbers
  • You're growing (or trying to) and the chaos is getting worse, not better
  • You need someone who can facilitate hard conversations with data, not drama

This works especially well for service businesses—security companies, consultancies, agencies, trades—where revenue is directly tied to how well your people execute.

Ready to align your team around the numbers?

Let's talk about what strategic operations support could look like for your business.

Book a Strategy Session